Frequently Asked Questions

Find answers here to frequently asked questions.

How long does it take to get a refund?

Refunds can be received in as little as two days if you accept an advance from your preparer. Otherwise, you will have to wait for the government to either mail you a check or direct deposit the money into your bank account - both options take a minimum of two weeks.

How long does it take to consolidate debt?

Debt consolidation is usually a fairly quick process. Once all of your debts to be involved in the consolidation are evaluated and information such as payoff amount and the address of the lender are provided, the sum of money required to pay off the debts can be sent in as little as a week.

How much does a debt consolidation cost?

The cost of debt consolidation varies depending on the type and amount of debt that you have and how it must be managed. You can receive a free quote on the cost of such services.

What are my options for receiving my tax refund?

Your tax refund once completed can either be sent to you directly via check from the Federal Government - a process which can take up to 8 weeks, or you can have your money refunded to you by your preparer, which means you can receive it in advance in as little as 2 days. Your advance can be deposited directly into your bank account or it can be offered to you on a debit/credit card that you can use for all your purchases or, if you prefer, you can receive it as a check. Additionally, if you wish to use your credit rebates in order to pay down, consolidate or otherwise manage your debt burden, you can receive assistance with that as well.

Is my information secure?

Your information entered on this site is encrypted using sophisticated technology to keep it safe from prying eyes.

What if I owe money to the IRS?

If you owe back money to the IRS or any other government agencies such as for the repayment of student loans, it is entirely possible that your tax refund will be seized and applied toward that debt before you can get your hands on it. If this applies to you, you should consider paying down your debt with every available resource you can afford, because the penalties, fees and interest on IRS and other government debt is notoriously high, making repayment and elimination of the debt very difficult.